Arizona Public Service (APS) provides an online free energy survey to help you better manage your energy use and save money. This quick and easy survey can provide an excellent evaluation of your home’s energy use and help you pinpoint the exact measures that can increase energy efficiency and lower your bills.

As air conditioning in Arizona makes up more than half of your energy expense in the warmer months, this is a very useful tool. To access the survey, visit www.aps.com/letter. If you are one of the many homes served by APS, you can download your actual energy use for even more customized results when you register with aps.com. There is no charge for this valuable service.

While you are at www.aps.com/letter, check out the “Save Energy” section for more tips on how to reduce your energy consumption and save money.

If you have questions about your results, or like to see them improved, contact Arizona Air Conditioning by Jay for answers.

For those homes served by APS for their electricity, you receive by mail an Energy Use And Costs report annually for your home. It details your monthly energy usage and costs, and compares it against the previous year.

This very useful report lets you see how many kWh (kilowatt hours) you are using per month, how much was on peak and off, your total energy costs for the month, and averages out your costs per day. With this report you can see exactly where and when you are using the most power and your total energy expense for the year.

As they say, anything that is measured can be improved. You can better manage your Phoenix air conditioning energy expense by using less during the peak times, 9am to 9pm Monday Friday. By shifting your heaviest air conditioning time to off peak, you can save money. You can also do your clothes washing, running your dishwasher to off peak hours to increase your savings.

The Trane Residential Air Conditioning System Model XL 19i was awarded the ‘Best Buy’ in the premium category by Consumers Digest, with a SEER rating of 19.50, the highest efficiency rating of any air conditioning system available today.

When connected to the Trane Clean Effects air cleaner to remove dust and pollutants everyone in your home will breathe easier. It is even proven to remove 99% of the common flu virus from your home’s filtered air.

This top-of-the-line air conditioning system will save up to half of your current summer time electric bill when installed by a certified and licensed air conditioning contractor, while it filters the air better than most stand-alone air filters you could buy.

When it’s time to replace the old equipment, be sure to consider this system when only the very best will do.

AC by Jay is proud to carry a full line of Trane equipment. To schedule an appointment or to get more information, go to www.acbyj.com or call Valley wide at 602-266-3678.

Your air conditioning duct work could be costing you a lot of money. Duct work is hidden in the cavities of your house and rarely seen or inspected. If there are holes or the system was improperly installed, you could have conditioned air going into non-living spaces.

Arizona Public Service (APS) will help you pay for the cost of testing & repairs by offering a rebate of up to $250. To get the details of this program, click here.

AC by Jay, an APS certified contractor, would love to help you by inspecting your ductwork. For more information or to schedule an appointment, go to www.acbyj.com or call Valley wide 602-266-3678.

Arizona Public Service (APS) is offering a rebate of $100 when you replace your old air conditioning system and use a certified APS contractor.

This is in addition to rebates of up to $400 when you replace your old system with new high efficiency units.

You can find an APS certified contractor by clicking here.

Arizona Public Service (APS) rolled out a rebate program for Arizona Homeowners who replace older air conditioning systems with new, high efficiency units.

Depending on the new equipment you install, APS is offering rebates up to $750, depending on the SEER and EER ratings. APS points out that today’s systems are at least 40 to 50% more efficient than units that are 15 years old, which can result in much lower electric bills over the summer months.

You may also be eligible for a Federal Tax Credit of up to $300 when you replace your old system. See your APS certified contractor for more information on this program.

AC by Jay is proud to be an APS certified contractor. You can find us on the web at www.acbyj.com, or call 602-266-3678.

Arizona Public Service (APS) is recommending that all Arizona home owners get their air conditioning system serviced before the start of the hot weather.

They have set up a special referral service to make sure you get an APS certified contractor who will perform the service and make any repairs necessary and help save you money on your electric bills due to an inefficient system.

If you are in need of an immediate contractor referral, call the APS Energy Answer Line during normal business hours at (602) 371-3636, or (888) 890-9730 outside the Phoenix area. If you have a few days to wait for a reply, you can request an APS Qualified Contractor Referral by sending an e-mail to the Arizona Electric League.

Of course, AC by Jay is an APS qualified contractor! Contact us by visiting www.acbyj.com or call (602) 266-3678.

Arizona Public Service (APS) has a program for residential customers to save energy and money on your electric bill by replacing your regular incandescent bulbs with Compact Fluorescent Light Bulbs (CFS).

Although not offering a rebate, APS has teamed up with local retailers who are giving large discounts when you purchase Energy Star CFS bulbs. Here are the reasons you want to change out your bulbs:

• Energy Star CFS bulbs use 75% less energy than conventional light bulbs
• They run much cooler, so they don’t heat up your house in the warmer months
• You will save more than $30 per bulb over the life of the bulb
• They are available in many different sizes and shapes

To find a list of retailers participating in this program near you, visit the APS website.

According to APS, if every American household replaced just ONE bulb with a CFL, it would save enough energy to light every Arizona home for one full year!

Air Conditioning Contractors Of America (ACCA), a national organization, honored Phoenix contractor Air Copnditioning By Jay as one of the finalists in their Contractor Of The Year Award.

This country wide competition focuses on excellence in residential air conditioning contracting. The key measurements were standards, customer service and growth.

Who says that good work and high standards of customer satisfaction goes unrewarded! We are pleased to be recognized by our peers and to be in the company of other organizations that recognize that commitments to under promise and over deliver are the keys to success.

If you need air conditioning or heating service and want to deal with a licensed, qualified, contractor, contact our customer service department at 602 266- 3678 and see award winning service in action.

Everyone knows that it makes sense to conserve electricity. We shut the lights off when we leave a room, we turn down the air conditioning at night because it saves us money on our electric bill.

But did you know that APS (Arizona Public Service) that serves most of the valley has rebates to help you cover the costs of repairs and new equipment to help you afford them? Take a look at some of the current rebates that are available.

APS AC Rebates

High Efficiency AC Rebates
Residential customers replacing existing heat pumps or AC systems with high efficiency equipment may be eligible for up to a $400 rebate from APS.

Quality Installation Rebate
Quality installations of new heat pumps or AC systems help ensure you get the most value and efficiency from your system. You can earn an additional $100 rebate from APS on qualifying systems that are installed by an APS Qualified Contractor.

Duct Test and Repair Rebate
Improve the comfort and energy efficiency of your home by having a professional contractor seal your home’s heating/cooling duct system. And you could also qualify for up to a $250 rebate from APS.

So now there is no reason to put off those repairs or getting rid of inefficient older equipment that is causing you to throw money out the window.

I also want you to know that APS knows what they are talking about when they say the rebates are available to people who have a professional contractor do the work. It’s just not something that a handyman without the training and licensing is going to be able to qualify you for the rebate.

To have A/C by Jay, an APS qualified contractor, give you an estimate or give you more information about the rebate program, please contact our customer service department at 602 266-3678 or visit our website at www.AcByJ.com.

The U.S. Department of Energy (DOE) has approved new heating efficiency standards for furnaces and boilers. Don’t worry, these standards do not take affect until 2015. Remember our post about AFUE, the unit of measurement that gauges how much energy used by a furnace is converted into usable heat?

The new standards raise the levels for the following heating devices:
Natural Gas Furnaces from 78% to 80% AFUE
Natural Gas Boilers from 80% to 82% AFUE
Oil Boilers from 80% to 83% AFUE

In prior post we covered a variety of units that already meet or exceed the new standard. Some units exceed a 90% AFUE rating, so if you are looking at a new purchase, rest assured, the furnace you buy today can easily meet or exceed the government’s newly established efficiency rating.

If you are curious about your current’s units efficiency rating, it should be posted in materials from the manufacturer. If you cannot find that information, feel free to contact us at AC By Jay and a member of our comfort team can help determine your units efficiency rating.

SRP is proposing summer rate hikes of 9.3% as a way to prompt customers to conserve more energy during the hottest hours of summer.

The rate hikes would take place in July and August when energy use can spike with the temperature. When that happens, utility companies must purchase energy from the Pacific Northwest or other areas.

Their proposed plan dramatically increases temperatures from 3 to 6 pm when the demand is the highest and the price on the open market, from other providers, is similarly high.

Mark Bonsall, SRP’s Chief Financial Officer indicated that customers who “invest in a thermostat with a time can easily take advantage of the time-of-day plan and cut unneeded peak-energy use while they are at work.”

Here at AC By Jay, we’ve explained the benefits of a programmable thermostat. Such a thermostat would allow you to program your cooling system to use less energy while you are at work but start cooling your house before you get home.

If you are concerned with this rate hike and want to find out other ways to help reduce your cooling bill, to prepare for those coming hot summer months, contact a member of our Comfort Team.

In a deal involving $10 billion dollars in cash and stock, Ingersoll-Rand has purchased Trane. We’ve covered some of Trane’s high efficiency products here at AC By Jay and sell and service their products.

The combined companies will form the 2nd largest air-conditioning manufacturer and distributor and helps Ingersoll-Rand expand their already broad product offerings. It positions the new company to take advantage of the growing opportunities in emerging markets like India, where sales are growing by 25% a year.

If you own a Trane system purchased through AC By Jay, rest assured that there will be no changes to our commitment to you. For the foreseeable future Trane’s product line will remain the same in quality, warranty, and support.

Here at AC By Jay we are proud of the awards and certifications we’ve earned.

It is especially gratifying, however, when a customer driven, customer focused website recognizes our commitment to customer satisfaction and excellence.

Angie’s List (http://www.angieslist.com) has recognized AC by Jay with its preferred provider award.

Angie’s list is a website where various home contractors and service providers can be registered and rated. This helps customers by comparing the rating of various service providers they may be searching for and finding those that offer coupons and other discounts. The ratings and feedback is provided by customers themselves and the service providers do not pay for placement. Therefore the feedback is unbiased.

At AC by Jay we recognize that word of mouth and customer referrals are a huge part of how we grow. This is simply another form of that same word of mouth marketing.

At AC By Jay, we are dedicated to increasing customer confidence by offering the best trained and qualified technicians in the industry.

In prior blog entries, we covered our association and certifications with ACCA and NATE.

We are part of The Electric League of Arizona (ELA) for very similar reasons.

The ELA is a local, Arizona based, association that serves as a source of training and professional standards specific to Arizona.  Through various efforts, ELA trains its members on best practices and quality service; not only for the Heating & Air Conditioning Industry but also for Electricians and Energy Management.

Through our membership to ELA, our technicians have access to the best continuing education and industry publications - ensuring our customers comfort needs are met.

We do not take our involvement with the ELA or any of these certifying and training organizations lightly.  They are part of our commitment to being your source for all home air comfort needs.

Here in Arizona we mean…

If you have company coming out to visit, one worry you won’t have is the comfort of your home.

That’s because AC By Jay is here for you through the holidays.  We understand that the holidays, while wonderful times for family and friends, can be stressful too.  And household systems, like your heating system, seem to pick just those times to act up.

We understand this and promise that we will be here for you during the holidays.  If you have company coming in for the holidays and your heating (or cooling - who knows, this is Arizona) system gives you any trouble, be sure to call us.  We will be there - a real person - to answer your call and get you the service you need.

Better yet, if you have any concerns about your system and want to make sure it is ready for the holidays and the rest of the winter, give our Comfort Team a call now.  Your heating system will be in the best possible working order - and you might end up with an iPhone.

At AC By Jay we are proud of the reputation we’ve built as experts in the Air Conditioning and Heating Industry.  Recently, Michael Goater, our Sales Manager, was interviewed by ABC 15’s Kathryn Garcia.

Michael did great on camera but more important, he emphasized a very simple truth; due to lower demand and the seasonal nature of the Air Conditioning industry, especially in Arizona, customers can save significantly when purchasing a new AC unit now rather than the middle of summer.

Additionally, even a unit that is just 10 years old may be costing you a lot in your energy cost (30-60%).

If you want to find out more about the money you can save with a new AC Unit or if you just want to congratulate Michael on his new celebrity status, give us a call.

Could it get any cooler (pun intended).  We are heading into the winter months and it is time to make sure your heating system is in the best possible working condition.  Don’t wait until your comfort is compromised.

If you needed any additional incentive, AC By Jay is running a great promotion.

Anyone who schedules fall system maintenance by 12/14 - including existing Comfort Club customers - will be entered into a drawing to win a FREE iPhone.

The iPhone

The Air Conditioning Contractors of America (ACCA) is a training and industry standards association.  For 40 years it has helped its members reach customers and more important to you, deliver quality products and service by creating standards for professional ethics and business practices.

Our active membership in ACCA means that you can know - with confidence - that we receive the last industry news and training on our industry, in sales & customer service best practices, and in overall knowledge of new products and services that we can provide you - our customer.

Whether or not you choose our guaranteed and certified Comfort Team technicians to help you create the most comfortable home possible, use the ACCA’s contractor search tool to find a company that adheres to their code of professional ethics and standards for excellence.

NATE (North American Technician Excellence) is an industry certification that really is all about you.

In order to become NATE certified, the technician must pass a core installation or service test and then a speciality exam in one of several categories including:

• Air Conditioning Installation
• Air Distribution Installation
• Air to Air Heat Pump Installation
• Gas Heating (Air) Installation
• Air Conditioning Service
• Air Distribution Service
• Air to Air Heat Pump Service
• Gas Heating (Air) Service

Our Comfort Team technicians are NATE certified as well as receiving ongoing certifications from manufacturers and other industry associations.

We don’t do this to hang a bunch of letters after our names.  We do this to provide you, our customers, with the most relevant skills and talents for your home comfort needs.

When it comes to NATE and other certifications, it is not about us - it really is all about you!

As an authorized Arizona Trane XLi series dealer, Air Conditioning by Jay’s Comfort Team wants to remind you that the $1200 rebates available when purchasing the Trane XLi series END October 31, 2007.

You can also get 6 months same as cash when buying on or before October 31, 2007.

Take advantage of these huge saving on Trane equipment here in Arizona.  Contact us today!

Arizona’s Air Conditioning by Jay President Bryce Johnson attended an elite gathering of HVAC company owners last week in Omaha, Nebraska.

Referred to as the “Eagle’s Nest,” this invitation only gathering of HVAC company owners was a “who’s who” of the heating and air conditioning industries, with companies representing all parts of the United States in attendance.

Participants discussed best practices for air conditioner selection, installation and service.  Also discussed were innovative programs designed to improve customer service, customer satisfaction and customer retention.

“It was a great three days of learning and idea exchange that I am sure will benefit all users of air conditioning in Arizona,” said Bryce Johnson, “and I am sure Arizona heating system users will benefit as well.”

Now’s the perfect time to replace the air conditioning system in your Arizona home.

Here’s why

1.  Manufacturer’s are cutting prices to move air conditioning in Arizona.  Our state is an attractive target for manufacturer’s to squeeze additional sales from and they are pricing systems according.

2.  APS offers a rebate program saving you $400 or more.  See all the details here.

3.  Most new Arizona air conditioning systems qualify for federal tax credits as well. 

4.  It is not as hot out now and not as many people are calling for air conditioning repair in Arizona.  Companies are more aggressive now to earn your business as they need to keep their technicians working.

If you need a new air conditioning system in Arizona, contact Air Conditioning by Jay’s Comfort Team.  We have been serving Arizona since 1983 and have a complaint free record with the Better Business Bureau and the Registrar of Contractors.

Trane appears to be the U.S. government’s company of choice for reducing energy usage in air conditioners, heat pumps, and other HVAC systems.

Last month we discussed the Department of Energy agreement with Trane to reduce energy usage in that department by $90 million. Now Trane has announced a contract with the U.S. Navy to similarly replace aging and energy-wasting air conditioners and HVAC systems to save the navy $33 million in energy bills.

The air conditioners that the Navy is receiving are not off-the-shelf models by any means. One cooling and heating system uses nearby waste water to power a large heat pump installation.

To find out how you can have an quality, energy-efficient air conditioner from the company that is saving millions of dollars of taxpayer (i.e. your) money, contact the Comfort Team.

Trane has signed a contract with the United States Department of Energy to reduce the government department’s energy costs by $90 million.  Trane will replace air conditioners, heater pumps, and other HVAC resources at Department of Energy facilities across the country.

The Department of Energy has issued this project in response to an Executive Order issued by President Bush in January which requires government departments to reduce their energy usage.  By working with Trane to install new energy efficient air conditioners and heat pumps, along with other solutions, the Department of Energy will reduce its energy usage by 30%.

Trane is a manufacturer of quality air conditioners, heat pumps, and other HVAC products for homes and offices.  Trane’s air conditioners and other products are some of the most energy efficient available.  For homes and small businesses, Trane air conditioners are sold through local contractors certified by Trane.  Usually only large contracts, such as the federal government, contract directly with the manufacturer.

You can reduce your energy consumption in your home or office with a new Trane air conditioner.  To find out how, contact the Comfort Team.

It should come as no surprise that the United States Department of Energy is concerned with energy efficient air conditioner installation, air conditioner maintenance, and air conditioner usage. Back in 1999, a report was published covering the key topics regarding air conditioning installation and service that we have previously discussed. These topics include how air conditioners work, how air conditioners fail and why regular maintenance is important, cleaning air ducts, proper sizing, SEER ratings of air conditioner efficiency, and how to choose a good contractor. While written eight years ago, this information is still valid, accurate and important to consider when trying to keep cool as we start to head into monsoon season.

The only thing that has changed is the numbers. SEER ratings for example have improved since 1999. The article cites a minimum SEER rating of 10, though the new minimum is 13. The highest SEER rating is now 20, rather than the 17 cited in the article.

Despite these changes in numbers, the advice and information given is still valid and following it will help ensure that your air conditioner cools your home as efficiently, economically and comfortably as possible.

Back in May 1995, John Proctor completed a study on air conditioner sizing.  The article Bigger is Not Better: Sizing Air Conditioners Properly reports the study’s findings, which remain central to proper air conditioner sizing and air conditioning installation to this day.

The study found that 53% or more of air conditioners were improperly sized.  It also found that many air conditioning contractors did not properly calculate the required air conditioner capacity and that the method used to calculate capacity varied widely from one company to another. The worst offenders either chose sizes based solely on a home owner’s square footage, or fell into the trap of thinking that bigger is better.

To properly calculate the appropriate air conditioner capacity, there-by saving money and having a more comfortably cooled home, several factors need to be considered such as humidity and indoor and outdoor air temperatures.  Improperly sized air conditioners will often not run for long enough (a condition known as short-cycling) and will use more power, as well as being more expensive to purchase.

Air Conditioning Contractors of America developed a standard called Manual J, which is the approved method for calculating appropriate air conditioner capacity.

By hiring a contractor who properly calculates air conditioner size, you will save money and have a cooler, more comfortable home.

Not long from now, you will be receiving your first electric bill that includes an entire month of air conditioner use.  You will open that bill and one of the first things to cross your mind will be, “how can I save money?”  APS and air conditioning companies know this. 

This knowledge is why when you install a highly energy efficient air conditioner in your home, APS will give you a 250 or 400 dollar rebate.  That is in addition to the money you will save by having an air conditioner that constantly uses less power. 

According to a quote on APS’ website, if only 4,000 people installed more efficient air conditioners, enough energy would be saved to power every house in Prescott for a year.  That is a savings you can see each time an electric bill arrives while you are using an energy efficient air conditioner.

Air conditioners use up a lot of power, which means that we pay utility companies such as SRP and APS a lot of money to power our comfort living.  Because of this, it is always nice to hear about how these utility companies are giving back to the community.  According to this article in The Business Journal of Phoenix, SRP has won an award for the amount of volunteer work its employees engage in.  More than 85 percent of SRP’s 4,300 employees volunteer their free time to charitable causes.

Every year, the Points of Light Foundation recognizes five companies that are leaders in giving back to the community.   For the second time, SRP will be one of those companies.

So when you turn on your air conditioner or see those summer electric bills, keep in mind that your money is going to an organization that really is giving back to the community.

If you were looking for one more reason to have an energy efficient air conditioner installed, here it is.  The Arizona Corporation Commission has approved an APS rate hike of 6.8%.  Installing an air conditioning system with a high SEER rating was already a great way to save money on your air conditioning bill, but now the savings will be even better.  Heat pump manufacturers such as Trane, Lennox and Amana produce highly energy efficient air conditioners designed to save you money even as APS raises their rates.  By installing an air conditioner with a high SEER rating (to learn how increased SEER ratings will save you money, click here) you can qualify for a rebate from APS in addition to using less energy.  To find out more, contact the AC By Jay Comfort Team.

Professionals from the heating, ventilation, air conditioning and refrigeration (HVACR) Alliance met with representatives from the U.S. Chamber of Commerce on April 11^th to discuss potential solutions to the growing need for well-educated skilled workers. According to this article on the Air Conditioning Contractors of America’s website, 30% of America’s incoming freshman high school students fail to earn their diploma. Despite this, most government funding is aimed at promoting college and university environments. This focus has helped to create a deficit of skilled professionals in fields such as air conditioning. Reaching out to those students who are failing in the current system and helping them to see the benefits of a skilled trade job would help to fill the need while providing a job that pays well and provides lifelong and stable employment through learning a skill that is in very high demand and cannot be easily outsourced.

AC By Jay is looking for qualified air conditioning, heating, and water heater technicians in the Phoenix area. For more information, visit the AC By Jay careers page.

Trane, one of the leading brands carried by Air Conditioning by Jay’s Comfort Team, has started their national advertising campaign for their Clean Effects air conditioning and heat pump systems.

Enjoy up to 98.99% cleaner air with Trane’s energy efficient Clean Effects product line.

Let us know how we can help you with your air conditioning-heat pump needs and the Clean Effects product line from Trane.

Thanks to comments from customers, the Air Conditioning by Jay Comfort Team has won the Arizona Heat Pump Council’s Outstanding Customer Service award. Every year the Arizona Heat Pump Council, operated by the Electric League of Arizona, reviews feedback from customers of member companies and evaluates the overall satisfaction of customers. The review includes the technicians themselves as well as office staff and owners. The Comfort Team was given a plaque in recognition of this event.

The Electric League of Arizona is a non-profit trade organization made up of about 400 companies in electrical, air conditioning and heating (HVACR), and energy management that are devoted to providing the best customer service. The ELA provides its members with continuing education opportunities, information, networking events, and tradeshows, in addition to annual reviews of customer feedback.

The Comfort Team works hard to ensure award-winning customer service. In addition to a comprehensive satisfaction guarantee, Comfort Team technicians also hold numerous top-level professional certifications to provide world class cooling and heating services.

For your air conditioning and heating needs, contact the Comfort Team.

Most of us are not looking forward to temperatures rising above 100 degrees.  But with the sweltering misery also come benefits for better breathing.  Today’s East Valley Tribune had an article above the fold about allergies and how they relate to the weather.  According to the article, the relatively wet winter followed by an early rise in temperature caused Arizona’s many imported plants to begin to pollinate early, causing this allergy season to have begun as early as February.  But once temperatures break the 100-degree mark it becomes too hot for the imported plants which cause the majority of pollen-related allergic reactions, such as Bermuda grass, to pollinate and many allergy sufferers will be able to breathe a sigh of relief, and, literally, breathe better.

You can find the East Valley Tribune story, titled ‘Valley’s air is something to sneeze at’, at http://www.eastvalleytribune.com/story/87451.

To find out about how to have an air filter which can reduce the amount of pollen in your home’s air installed, contact the Comfort Team.

Arizona Public Service is Arizona’s largest electrical utility.  If you have a home or business in Arizona there is a good chance you send them a check every month for your electric bill.  What you may not know is that a small part of your APS payment goes to fund energy conservation. 

One of the ways APS has used these funds, was to discover where the biggest and best opportunities exist for their customers to save money on their utility bills
This research led them to the development of the APS qualified contractor program.  The APS qualified contractor program is designed to educate both the air conditioning and heating contractor, and the home or business owner as well.
 
It’s probably not much of a surprise that air conditioners and heat pumps are a very big part of the average Arizona electric bill.  If your current air conditioner (AC) is not quite ready for summer duty, check out the AC rebate program. Rebates are offered to residential customers who replace existing heat pump or air conditioning units with new high-efficiency systems.

APS customers may qualify for rebates of $250 on units that are rated at 14 SEER (Seasonal Energy Efficiency Ratio) and 12 EER (Energy Efficiency Ratio) and $400 on units rated at 16 SEER and 14 EER. This program was approved by the Arizona Corporation Commission (ACC) and is funded by APS customers.

We’re fully qualified to help you with the APS program.  Please contact us to discuss your needs.

The East Valley Tribune is running a story about a problem many residents have had with their heat pumps due to the very low Phoenix weather. As we discussed last month a heat pump can be used to both heat and cool a home, depending on how the thermostat is set (see “What’s in an Air Conditioner” for how this process works). While this process normally functions without a problem, when the temperature drops below freezing, as it did a few nights ago, it can cause moisture to freeze in the coils used by the cooling fan. According to the article, this happened to many valley residents as the temperature dropped into the 30s on Sunday night. These unlucky residents experienced heat pumps blowing cold air into their already cold homes.

Thankfully, this problem is usually easy to resolve. From the article: “The best way (to remedy the situation) is to raise your thermostat and, even if it’s blowing cold air into your home, let it run for about a halfhour,” said Linda Poulter, office manager for Sundance Air Conditioning Co. in Tempe.

If after that, the heat pump still blows cold air, it may be in need of a repair, and a certified heat pump and air conditioner specialist such as the Comfort Team (http://www.dialcomfort.com) should be called.

You can read the entire text of the article on the East Valley Tribune’s website at http://www.eastvalleytribune.com/story/82809.