Steve A. – June 2007
“Everyone in your organization was extremely professional. We have been very impressed with your level of customer service. The crew introduced themselves (one by one) and was sure to say goodbye when done. You all get an A+! We would definitely recommend you to others.”

Leona S. – June 2007
“We were very satisfied with the promptness of the installation. The service technicians were very kind and courteous. Thank you so much! ”

Sharon M. – September 2007
“The installation went very smoothly and there were no unpleasant surprises. I have had a lot of work done on my place and this was one of the first times everything was done on schedule”

Cheryl H. – September 2007
“Everyone was very corteous and professional. What a pleasurable experience! It made spending the money less painful. ”

David C. – June 2006
“All of your service technicians are very polite and give good service. Your office staff is very polite and homeowner smart!”

Robert M. – July 2006
“I’m really impressed with your customer service. Quick response and caring was key. The service technician was very professional and knowledgeable and willing to explain the problem. He troubleshot the problem very quickly. Thanks, technician and crew. Excellent service and expertise!”

Roger B. – July 2006
“Excellent! The service technician reviewed every part of the system to find and repair the problems! We had previously had 3 a/c techs out (including the one who installed the system) – none were able to get the system running correctly. Dispatch was friendly and informative – easy to reach. Thank you!”

Charles B. – July 2006
“The service technician arrived when he said he would and went to work at once – found the problem and repaired it at a nominal fee. He was very courteous – gave us information and told us about the units, what to expect, etc. - very professional. Impressed.”

Al R. – July 2006
“The service technician did a great job. He took care of our problem. Your dispatcher did great in spite of my calling Saturday evening, after my home warranty company sent a technician who could not help.”

Bob J. – June 2006
“Outstanding service! The service technician called to make the appointment and showed up on time. He explained everything and fixed the problem extremely fast. Our air is cold again. Thank you.”

Linda B. – July 2006
“Great job. Thanks for fixing what no other company could!”

Scott M. – June 2006
“The dispatcher was friendly and able to get someone to my home the same day. They also called to let me know the tech was on his way. The tech was friendly and professional and resolved the problem in minutes.”

Meg K. – June 2006
“The technician was very professional and informed me of what our unit needed. He performed all services quickly.”

Helen H. – June 2006
“The service technician was polite and informative and took care of the needed repair in a timely fashion. Great service for over 20 years for us.”

Stephen B. – June 2006
“Always rely on A/C by Jay to do the best job – the dispatchers always send someone ASAP, and the job gets done right! A/C by Jay – THE BEST (and still is after 20 years)!”

Kathy F. – June 2006
“Techs are always polite, courteous and knowledgeable. Quickest response time to any service call we’ve ever placed. Thank you!”

Terri S. – June 2006
“We’ve been A/C by Jay clients for 9 years and are accustomed to their fine staff. Good job!”

Heather R. – June 2006
“The service technician was very courteous, professional and knowledgeable. One of the things I like best about A/C by Jay is that they explain things well and are totally honest about their work and my A/C needs.”

Sam H. – June 2006
“The service technician came on time as promised and was very nice and courteous. Thank you.”

Mark N. – June 2006
“Dispatch was excellent – happened on time – service technician was very professional and courteous. Best service I’ve had with anyone regarding home repair, etc. Thanks!”

Lois Z. – June 2006
“The service technicians who came there were very good and knowledgeable and explained everything to us. Very good response time.”

Julie W. – May 2006
“It was a refreshing experience doing business with A/C by Jay. Prompt and courteous – you can’t get much better.”

Sue S. – August 2006
“The service technician was exceptionally professional and diagnosed my problem – which previous repairmen had missed. He had my house cooling off in no time!”

Mary S. – July 2006
“They kept in frequent communication with me regarding progress of job, issues, etc. All the people I spoke with were professional, polite, introduced themselves - and pleasant. Turned a horrendous situation into a much less stressful experience! Thanks!”

Tom M. – July 2006
“The front office person was so solicitous and concerned. She attempted all she could to get us immediate service. She was sweet and cheerful. The service technician exceeded our expectations. He came in, looked over the situation – and went right to work fixing it. What wonderful service.”

Cheryl B. – August 2006
“The service technician went out of his way to get our A/C repaired before the weekend. Both the technician and dispatch were very friendly. We have had consistently excellent service from A/C by Jay. Their technicians are always courteous, friendly, helpful and hardworking.”

Lauri B. – July 2006
“Both your technician and dispatcher were very professional and courteous and answered all my questions, making me feel like a valued customer. I would recommend your services to family and friends. Thank you for having a wonderful staff!”